POLICIES
Shipping Policy
At Twin Acres Farm, we carefully package and promptly ship your orders to ensure they arrive in excellent condition. We use USPS Flat Rate Priority shipping, with estimated shipping and handling times of 3-5 business days.
We currently only ship to the continental United States, and please note that elderberry cuttings may be prohibited in certain states. It is the buyer’s responsibility to check local regulations before purchasing.
Our transparent policies ensure you know what to expect, and we’re committed to getting your elderberry plants and cuttings to you quickly, so you can start growing without delay!
Return & Exchange Policy
At Twin Acres Farm, we take great pride in providing you with high-quality elderberry cuttings to ensure your growing success. To maintain the integrity of our products and protect the health of all plants, we do not accept returns on elderberry cuttings or elderberry syrup kits. If your items arrive damaged, contact us immediately via email with your order number and photos. We’ll issue store credit for future purchases if the claim is approved